Engineer, Remote Support (with Dutch)

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Descrição

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description As an Engineer, Remote Support you will provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging systems. You will be expected to respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. In this role, based either in Netherlands or Germany, you will report into a Team Leader, and you will support our Dutch speaking portfolio of customers. You will work hybrid. Your Responsibilities Provide technical support to internal and external customers including end-user Operators, OEMs, Developers, System Administrators, Field Consultants, and Engineers. Team member of our Controller hardware team where you will work with leading Log

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