Commercial Solution Architect

The Commercial Architect plays a critical role in shaping Convatec’s global commercial technology ecosystem across DXP platforms, CMS, enterprise eCommerce, D365 CRM, ServiceNow and related commercial applications.

is responsible for designing scalable, secure, and future-ready architectures that enable personalised digital experiences, global product catalogues, marketing activation, sales excellence, and customer support operations. The Commercial Architect operates as a senior solution architect, partnering closely with business stakeholders across Marketing, Digital, eCommerce, Sales, IT and external technology partners. Key duties & responsibilities Lead the end-to-end solution architecture for DXP, CMS, eCommerce, CRM, PIM, DAM and customer support platforms, ensuring coherent integration across Convatec’s commercial ecosystem.

Design scalable, API-led architectures using REST, GraphQL, middleware, microservices and event-driven patterns. Produce high-quality HLA and HLD documentation and oversee adherence throughout project delivery. Work closely with product owners, engineering leads and vendors to define architectural runway for digital and commercial products.

Evaluate existing solutions and identify gaps related to scalability, security, performance or alignment with business strategy. Lead architectural governance for commercial platforms including Optimizely, Sitecore, Acquia, Commerce

Tools, Optimizely Commerce, D365 CRM, ServiceNow and associated MarTec