Operations & Service Delivery Lead

⠀ At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably.

Join a purpose-driven organisation where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success. Role Overview The Operations and Service Delivery Lead is responsible for leading a broad range of operational and service delivery support functions, including project governance and administration, project cost control, business reporting and resource planning. Reporting to the Manager, Integration and Service Delivery, this role leads a small team of Project Controllers and acts as the key integration point between customers, business stakeholders, project teams, service providers and operational teams.

This is an exciting leadership opportunity to drive operational excellence, improve service delivery outcomes and influence business performance across a complex Defence and Aerospace environment. Description Lead Project Controllers and oversee project governance, scheduling and reporting activities. Drive project performance monitoring, forecasting, cost control and portfolio reporting.

Lead workforce planning, resource allocation and capacity management across projects and operations. Provide project and operational analys