Forward Deployment Engineer

About the role: We are looking for the newest member of our Forward Deployed Engineering team, with a focus on Implementation. You will turn a signed contract into a production-ready fraud and AML program: the data flowing into the platform, the detection logic that generates investigations, and regulatory requirements such as Suspicious Activity Reports (SARs), Currency Transaction Reports (CTRs), and Customer Risk Rating (CRR), among others. You will also configure and tune the AI Agents that help customers’ teams investigate alerts and cases.

The work is both customer-facing and hands-on technical. You will run several implementations at once for banks, credit unions, fintechs, and crypto platforms, in an industry where regulations, fraud patterns, and our own AI capabilities change quickly. Staying organized while adapting quickly is part of the job.

What you’ll be doing: Own each implementation from the first conversation to go-live, including the plan, timeline, and communication with the customer’s business and technical stakeholders Design each customer’s data integration, whether real-time API, batch file, or core banking extract, from schema mapping through historical backfill to clean, validated data in production Build, test, and tune each customer’s fraud and AML program end to end: the rules, screening, and customer risk rating that detect risk, the AI Agents that investigate alerts, and the case workflows their analysts use to reach a decision Train customer te