Genesys Cloud Architect

• Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.*

Location : REMOTE

• ⦁ Create business requirement documents covering functional and non-functional requirements, basis information gathered as part of workshops and interviews with client stakeholders
• ⦁ Review, propose, and develop solution architecture, ensuring application design aligns with the proposed framework and which are scalable, reliable and maintainable
• ⦁ Assess and recommend suitable technologies, tools and platforms for implementation as a part of architectural design, to meet business requirements
• ⦁ Review technical solutions and develop strategies for integration with different technologies and systems, to ensure seamless communication and data flow
• ⦁ Resolve complex technical challenges during build, deployment, and support phases while promoting reusable frameworks and artifacts
• ⦁ Provide specialized insights to development team and build collaborative relationships with clients and internal teams, securing successful execution of projects
• ⦁ Identify potential risks in the system landscape, monitor system performance and suggest optimization initiatives in line with business requirements and long-term objectives
• ⦁ Establish and uphold comprehensive knowledge base to guarantee that vital information is systematically recorded and readily available
• ⦁ Contribute to proposals and RFP