Senior Executive - Quality Assurance
- Experiência
- 5+ anos
- Formação
- Mestrado
Roles and Responsibility: Quality Management Lead all quality-related activities for the IM Plant. Ensure adherence to Quality Management System (QMS) requirements and company quality standards. Monitor and improve product quality performance through effective quality planning and control.
Drive defect reduction and process capability improvement initiatives. Process Quality Assurance Establish and maintain process controls for Injection Molding operations. Monitor key quality parameters and implement corrective actions when deviations occur.
Conduct process audits and ensure compliance with standard operating procedures (SOPs). Validate process changes and support new product introductions. Customer Quality Management Handle customer quality issues, complaints, and corrective action implementation.
Lead root cause analysis using quality tools such as 8D, 5 Why, Fishbone Diagram, and CAPA. Ensure timely closure of customer complaints and quality concerns. Participate in customer audits and support customer quality requirements.
Team Leadership Guide and mentor quality inspectors and quality engineers assigned to the IM Plant. Conduct training on quality standards, inspection methods, and problem-solving techniques. Promote a culture of quality awareness and continuous improvement.
Data Analysis & Reporting Monitor quality KPIs such as PPM, rejection rates, customer complaints, COPQ, and audit findings. Prepare and present quality performance reports to management. Drive actio