Technical Account Manager (EMEA)

[…] helps devs and security teams ship faster by cutting out security busywork. Thousands of orgs use […] to safely find, audit, and manage open source code. Our customers - from Anthropic to xAI, and Figma to Vercel - love […] (just check out their tweets to see for yourself!)

Founded by Feross Aboukhadijeh, a long-time open source maintainer with software downloaded over a billion times a month, […] has raised $125M in funding from top angels, operators, and security leaders.

You'll own customer success post-sale for our European Customers. That means understanding how each customer wants to use […], helping them get there, and solving problems when things break.

This is a product-focused, technical role. You'll spend your time learning customer environments, asking the right questions to uncover blockers, and translating product capabilities into solutions. You're also the front line for technical support.

We don't have a separate support team. When something doesn't work as expected, you investigate.

Own post sales relationship as the main point of contact and technical advisor

Strategize with AEs on upsells, renewals and expansions

Relationship building and executive alignment with our Champions

Conducting Quarterly Business Reviews with strategic customers

Build measurable customer success plans

Lead technical onboarding for new enterprise customers, from initia