DevOps Engineer - II

Responsibilities: Design, implement, and maintain secure CI/CD pipelines for automating deployment, configuration, and testing processes. Own Helpshift production services and ensure complete monitoring coverage, troubleshoot and fix production issues. Build a seamless zero-downtime process to upgrade our core infrastructure (ScyllaDB, Elasticsearch, Kafka, MongoDB, Redis)Move us to a region with no downtime.

Build a cloud infrastructure that’ll be easy to move to a different cloud service provider. Collaborate with development and operations teams to integrate security practices into the software development lifecycle. Conduct regular security assessments, vulnerability scans, and penetration testing to identify and mitigate security risks.

Develop and maintain infrastructure as code (IaC) templates for provisioning and configuring cloud resources securely. Monitor and respond to production incidents, including investigation, containment, and remediation activities. Stay up-to-date with the latest security threats, vulnerabilities, and best practices, and make recommendations for continuous improvement.

You will play a pivotal role in ensuring the security, scalability, and reliability of our infrastructure and applications. You will collaborate closely with cross-functional teams to implement security best practices throughout the development lifecycle, automate security processes, and enhance our overall DevSecOps capabilities. Mentor Junior Team members Relevant experienc