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Descripción

Accountabilities - Design, develop, customize, and maintain applications within the ServiceNow platform, following application-scoping standards, naming conventions, and platform best practices. - Implement and maintain Business Rules, Script Includes, Client Scripts, UI Policies, Scheduled Jobs, and other ServiceNow development components using clean, documented code. - Create and publish Scripted REST APIs that expose ServiceNow data and functionality to external systems and applications. - Document API contracts, including endpoints, payload structures, authentication requirements, and versioning practices. - Monitor the availability, performance, and reliability of integrations, identifying opportunities to improve resilience and operational efficiency. - Design and implement bidirectional integrations between ServiceNow and enterprise systems such as ERP, ITSM, identity and access management (IAM), and human resources platforms. - Configure and manage IntegrationHub spokes and custom integration connections. - Troubleshoot production integrations by analyzing logs, tracing failures, and implementing corrective actions. - Design, implement, and maintain workflows using Flow Designer and legacy Workflow capabilities, ensuring traceability, error handling, and efficient execution. - Develop and enhance service catalogs, Record Producers, and service request forms to support business and operational requirements. - Mentor junior and mid-level developers, share platform best

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