Software Quality Assurance Lead (EMEA)

About us Founded in 1996, Argos Multilingual is a global provider of technology-enabled language, AI and data solutions. We combine human expertise, technology and AI to help organisations communicate, operate and grow across markets. We work with some of the world’s most recognised companies, from global technology leaders and e-commerce innovators to major organisations in life sciences and manufacturing.

We are an international organisation with 400+ people across 42 countries. We continue to expand our capabilities in AI and data alongside our established language and localisation expertise, building on a strong foundation while embracing the opportunities created by new technology.

We are looking for a detail-oriented QA/Test professional who can translate Product Requirement Documents (PRDs) and user Personas into concrete and testable workflows. The Software Quality Assurance Lead will map out how different user types move through the system end-to-end, design test strategies that validate those journeys, and ensure the product behaves correctly across all critical paths, including edge cases, role-based variations, and cross-functional handoffs.

Workflow Discovery & Mapping Analyze PRDs, user stories, and Persona documentation to identify all relevant user workflows. Create visual workflow/process maps (e.g., flowcharts, swimlane diagrams, BPMN) representing each Persona's journey through the system. Identify decision points, branching lo