Senior Production Support Team Lead (Control-M & Operations)

• […] is a European leader in digital services. […]’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. […]’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.
• Present in 19 countries with a dense network of sites, […] partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.
• Driven by its ambition for growth and scale, […] generated sales of 2.5 billion euros in 2023.

We are looking for a Senior Production Support Team Lead (Control-M & Operations) to join a critical production operations team responsible for ensuring the stability, availability, and performance of business-critical applications and infrastructure. This is a hands-on leadership role for an experienced professional with strong expertise in production support, batch scheduling, monitoring, incident management, and operational excellence.

• Lead and support production operations activities, ensuring high availability and reliability of critical services.
• Manage and optimize batch scheduling processes using Control-M.
• Provide Level 2 production support and ensure operational continuity across business applications and platforms.
• Monitor production environments, identify operational risks, and proactively resolve incidents and performance issues.
• Troubleshoot batch failures, applica