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Computer Software Engineer
Middle5500 SGD · periodo no indicadoSingapore, SGhace 2 d
Stack
Detalles
- Experiencia
- 3+ años
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- Perform service recovery for Unix/Linux systems to ensure minimal downtime and business continuity.
- Troubleshoot OS, CPU, memory, filesystem, network, and performance-related issues.
- Manage production incidents and participate in incident recovery and root cause analysis.
- Conduct Disaster Recovery (DR) testing in coordination with business and infrastructure teams.
- Monitor server health, capacity, availability, and performance.
- Involved in Root Cause Analysis (RCA) investigations for critical incidents.
- Administer and maintain servers (Red Hat, AIX, Solaris) in production and DR environments.
- Coordinate with application, database, network, storage, and other infrastructure teams.
- Maintain operational procedures, technical documentation, and knowledge articles.
- Provide 24x7 on-call support during assigned shifts and respond to severity 1 incidents under pressure.
- Communicate effectively with stakeholders during high-impact incidents and recovery efforts.
- Worked with L1 in monitoring system performance and proactively addressing potential issues.
Required Skills
- Degree/Diploma in Information Technology/Computer Science or equivalent
- 3–5 years of experience in Unix/Linux system administration and production support.
- Strong Unix/Linux administration and troubleshooting skills.
- Knowledge of filesystem/LVM, processes, services, networking, user administration, and shell scripting.
- Experience with Incident, Problem, and Change Management processes.
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