Quality: conversations that feel authentic and on-brand.
Experience: effortless shopping from chat to checkout.
Re-engagement: personal, 1-1 dialogue instead of noisy marketing.
The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood.
Join us to make Conversational Commerce real.
GTM Engineers builds the AI product layer for Gorgias's go-to-market teams: AI agents, internal cockpits, and the automations underneath them, all running on one shared context layer (Cortex). We work across Sales, Marketing, Customer Success, and Partnerships. We build and maintain the agents, the business teams own the outputs, and humans review exceptions.
You'll own the AI agents that run Gorgias's GTM workflows, taking th