Infrastructure Engineer | Permanent WFH | Day Shift & Night Shift

Infrastructure Engineer Location: Remote – Philippines Work Schedule: We’re currently hiring for two available shifts: Dayshift: Monday to Friday, 9 AM to 6 PM PH time Nightshift: Monday to Friday, 11 PM to 8 AM PH time About Us Safari Micro is a well-established U.S.-based MSP and value-added reseller supporting businesses, schools, and government agencies across the U.S. Founded in 1997 and headquartered in Chandler, Arizona, we’re expanding our Philippines-based IT Support Team. Position Summary We are seeking a highly skilled and versatile Infrastructure Engineer to support, maintain, and enhance technology infrastructures.

This role is responsible for managing and supporting on-premises and hybrid environments, including servers, virtualization platforms, data center infrastructure, Active Directory, Microsoft 365, Azure, storage, backup solutions, and end-user technical support. The ideal candidate is a hands-on infrastructure generalist with strong troubleshooting abilities and broad experience across enterprise technologies. This individual will serve as a key technical resource, ensuring the reliability, performance, security, and scalability of our organization's and/or our client’s infrastructure while delivering exceptional support to users.

This role requires a critical thinker who can effectively troubleshoot complex issues in dynamic environments, work independently, and balance project-based work with escalated support responsibilities. Essential Responsibilit