Business System Analyst (Product)

UpClear makes a SaaS revenue management software that is used by some of the most recognizable consumer goods brands in the world. Our system supports Trade Promotion Management, Trade Promotion Optimization, Integrated Business Planning and Revenue Management. We serve more than 80 brands in over 20 countries.

Our growth is substantial and consistent; we have been on the Inc 5000 list of fastest growing private companies for nine years. UpClear's global headquarters is in New York City and we have international offices in London, Paris, and Singapore. Please note: We are not able to provide sponsorship for employment authorization at this time.

This role requires on site collaboration. You must be able to commute to our West 22nd Street office in New York. About The Role We are seeking a detail-oriented Business Systems Analyst to support the development of a new AI product.

In this role, you will work with clients to observe, document, and analyze their processes end-to-end, then translate those findings into clear, actionable insights for the Product team. You will serve as the critical bridge between real-world client workflows and the product requirements that will shape our next-generation solution.

Conduct discovery sessions, observing and documenting specific data processing workflows from invoice receipt through resolution. Analyze client data administration processes to identify pain points, inefficiencies, and gaps in current tools and workflows. U