BMC Discovery Expert, IT Service Configuration Management team

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Descrição

Welcome to Group Technology, where we pride ourselves on engineering solutions and direct Nordea’s transformation by providing a holistic technological view and structured understanding of the bank, and its surrounding environment to enable the Customer Vision and the Business Strategy. We are looking for an experienced BMC Discovery Expert to join IT Service Configuration Management team on a full-time employment agreement. Nordea is a place where traditions meet tomorrow. We’re not just a bank; we’re a tech employer on a mission to evolve finance securely and responsibly. Together, we impact millions of people’s daily lives by ensuring they can access our solutions anytime, anywhere, while safeguarding their personal data and wealth. Join us in making an impact on the banking industry. About our team Meet the IT Service Configuration Management team. Our role is to provide centralised ICT Asset and Configuration process and operations within BMC Helix ITSM system. Main responsibilities in this role: Review, analyse, coordinate and maintain efficient operations between BMC Discovery and Helix CMDB BMC Discovery monitoring, troubleshooting, housekeeping BMC Discovery TPL development, synchronization and reconciliation Application Modelling development and maintenance Identify improvements potential and develop technical solutions Cooperate with data owners, architects, and various subject matter experts including BMC vendor The role is based in Poland - Gdańsk/Gdynia or Finla

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