Software Engineer, Sr I

Senior Software Engineer Hybrid - Phoenix, AZ The Opportunity: This role focuses on the Blackboard LMS , where we pride ourselves on creating well-designed web and mobile solutions to support learners, instructors, and administrators. Blackboard enables learners and instructors to access online educational experiences anytime, anywhere. Our technology helps instructors breathe life into educational content, brings efficiency to day-to-day tasks, and provides tools to engage and assess every learner.

We help motivate learners by promoting collaboration, communication, and connections with their peers and instructors. Primary responsibilities will include: Working as a full-stack developer on an agile team, contributing to planning and independently driving execution. Participating in hands-on technical design, coding, and implementation of product features and improvements, from approach through delivery.

Enhancing and supporting existing cloud-based products. Resolving the unique challenges of delivering and maintaining cloud-based software, including diagnosing root causes in live production environments, minimizing downtime, and resolving client-reported issues. Proactively communicating progress to management and stakeholders and raising risks and issues in a timely manner.

Building and applying broad and deep knowledge of existing software architecture to inform technical decisions. M entoring junior team members and advising them on technical approaches. Collaborating wi