Solutions Engineer

Join Amity Accentix (formerly TrueVoice), a Subsidiary of […] Amity Accentix is a leading expert in bot voice technology, dedicated to innovating and enhancing voice-based interactions. As part of […], Amity Accentix combines cutting-edge bot voice solutions with a commitment to excellent customer service, providing transformative experiences in communication technology. Joining Amity Accentix means being part of a team at the forefront of voice tech, where your expertise will help shape the future of AI-driven communication.

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In this role, you’ll bridge the gap between technology and business needs helping our clients design, implement, and optimize solutions built with our products and technologies. You’ll work closely with engineers, product specialists, and clients to understand technical requirements, provide tailored solutions, and ensure smooth delivery. If you’re passionate about JavaScript, problem-solving, and working in a fast-paced environment where every day brings something new — we’d love to meet you!

As a Senior Solutions Engineer, you will be the key driver in crafting and maintaining the Voice Bot via the Accentix platform, overseeing responsibilities from the intelligent design of the 'conversation flow' to seamlessly integrating the back-end systems. This role demands a profound understanding of API processes necessary to connect and unify services with partner sys