Head of End User Services

Grow your career with us Here at […], our common purpose is to improve lives by developing resources sustainably. Our people are crucial in helping us to realise our vision to be one of the best Global Business Solution (GBS) organization to support our customers in creating value for the Community, Country, Climate, Customer and Company.

We are the Global Shared Services Centre for a major client RGE (Royal Golden Eagle), one of the world’s largest resource-based manufacturing groups with diversified business in Pulp and Paper, Palm Oil (upstream & downstream), Viscose Fiber, FMCG, Energy, and other business segments. As Head of End User Support – South East Asia, you will lead the entire end-user computing and support function across all SEA operating locations, ensuring a seamless, high-quality, and customer-centric IT experience for approximately thousands of end users spanning corporate offices, manufacturing plants, mills, plantations, and distribution centres. You are on a journey to join an exciting Company and be part of our success story.

Here we will equip you with the know-how and experience that will define your growth. In this role that you are about to embark on, you are required to carry out the following responsibilities: • Lead and manage the end-to-end End User Support (EUS) function across all SEA countries, covering End User Computing such as desktop, laptop, thin client, Citrix, RDS, other workplace technology, digital workplace enab