System Engineer

System Engineer (Government Project) We are seeking a skilled and proactive System Engineer to join our team dedicated to supporting the operational maintenance, stability, and security of a HK Gov’t project. You will work directly at the client premises in Wanchai, serving as a vital bridge between client stakeholders and our offshore technical teams. Key

• Infrastructure Management: Perform system installation, configuration, integration, and version upgrades on servers and related core infrastructure. · Maintenance & Tuning: Conduct routine server maintenance, OS/system patching, and performance tuning to ensure high availability and robust security. · Capacity Planning: Monitor system capacity and performance trends; proactively recommend and execute scaling and capacity actions. · Incident & Problem Management: Diagnose complex system issues, perform thorough root-cause analysis, and deliver effective remedial solutions within strict SLA timelines. · Client Engagement: Articulate technical recommendations and maintenance solutions to clients and government stakeholders in a clear, professional manner. · Technical Documentation: Prepare and maintain high-quality documentation, including technical procedures, incident reports, change records, and solution proposals. · Cross-Border Collaboration: Collaborate closely with offshore team members and client stakeholders to coordinate system changes, releases, and incident handling.

• Education: Bac