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You will lead the technical delivery team, balancing people management with oversight of Google Workspace migration projects. Your responsibilities will include: Conduct regular one-on-one meetings with team members, providing mentorship, active listening, and constructive feedback.
Develop and maintain individual development plans (IDPs), career paths, and clear progression goals for technical professionals.
Monitor team performance and identify training needs, coordinating with the Tech Lead on technical development, including Google Cloud certifications, scripting, and migration tools.
Foster a collaborative environment that encourages psychological safety, innovation, and continuous improvement.
Oversee complex email and file migrations from platforms such as Exchange, Office 365, and Zimbra to Google Workspace.
Ensure the team correctly implements security, network, and domain configurations, including DNS, SPF, DKIM, and DMARC.
Remove operational and technical blockers, escalating complex issues to the Tech Lead when necessary.
Perform sample-based quality audits before customer go-live to minimize critical errors and rework.
Manage team capacity and resource allocation, matching assignments to each professional's experience and development goals.
Monitor project schedules and scope, ensuring the team has the resources and conditions needed to deliver on time.
Maintain a skills matrix, individual development plans, migration progre
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