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remoteBrazil, BR4 dn. temu
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Accountabilities
- You will lead the technical delivery team, balancing people management with oversight of Google Workspace migration projects. Your responsibilities will include: Conduct regular one-on-one meetings with team members, providing mentorship, active listening, and constructive feedback.
- Develop and maintain individual development plans (IDPs), career paths, and clear progression goals for technical professionals.
- Monitor team performance and identify training needs, coordinating with the Tech Lead on technical development, including Google Cloud certifications, scripting, and migration tools.
- Foster a collaborative environment that encourages psychological safety, innovation, and continuous improvement.
- Oversee complex email and file migrations from platforms such as Exchange, Office 365, and Zimbra to Google Workspace.
- Ensure the team correctly implements security, network, and domain configurations, including DNS, SPF, DKIM, and DMARC.
- Remove operational and technical blockers, escalating complex issues to the Tech Lead when necessary.
- Perform sample-based quality audits before customer go-live to minimize critical errors and rework.
- Manage team capacity and resource allocation, matching assignments to each professional's experience and development goals.
- Monitor project schedules and scope, ensuring the team has the resources and conditions needed to deliver on time.
- Maintain a skills matrix, individual development plans, migration progre
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