Messaging and Directory System Engineer (all genders)

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Beschreibung

Our Opening and Your Responsibilities We are looking for a skilled Messaging and Directory System Engineer to join our team. This role focuses on managing and supporting Microsoft 365 Directory Services, including Active Directory and MTPRO products, along with email services. The successful candidate will be responsible for both reactive operational tasks and proactive project work aimed at improving service quality. If you are passionate about directory and messaging systems and eager to contribute to both operational excellence and strategic projects, we encourage you to apply. Essential Duties and Responsibilities Install, manage, and support a global enterprise Messaging and Directory Services infrastructure, including Microsoft Active Directory, Entra (Azure AD), Entra Connect Sync, ADLDS, Purview, Exchange, and Exchange Online, Provide professional operational support by troubleshooting and resolving issues related to Messaging and Directory Services, Support multi-domain directory services environments based on Microsoft Windows Server 2016 and newer versions, Handle Level 2 and Level 3 escalation support for incidents related to messaging, directory services, and Microsoft 365, Manage incidents, service requests, and change requests using the central ticketing system (ServiceNow), Assist in planning and implementing changes, projects, and system upgrades, Coordinate with application operations teams to plan and execute updates and processes within your responsibility

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