Java Production Support Engineer

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Beschreibung

Java Production Support Engineer (SRE) – Global Payments Platform 💳 Keep the world's payments running Every time someone taps a card in a shop, pays online or sends money abroad, there's a good chance it passes through our client's platform. They are one of the world's largest payments technology companies , processing transactions for millions of businesses and consumers in markets across the globe. We are hiring Multiple Java Production Support Engineers to join their Warsaw technology hub. You'll be one of the people who make sure those systems stay fast, stable and available, 24/7 . This is not a ticket-closing helpdesk role. You'll investigate real production problems in large-scale Java systems, find the root cause and make sure it doesn't happen again. 🔍 What your day actually looks like Morning: check dashboards and alerts, review JVM health and server resources, and catch issues before users notice them An incident comes in: dig into application logs, run SQL queries to trace the data, troubleshoot on Linux servers, and restore service within SLA After the fix: run a root cause analysis , raise a Problem record and work with developers on the permanent fix Release day: support the deployment, monitor the system after go-live and confirm everything is healthy Ongoing: improve runbooks and documentation, automate repetitive checks, and help make the platform more resilient 🧰 Your toolkit Java & JVM (logs, heap and thread analysis, troubleshooting) · SQL · Unix/Linux ·

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