Cybersecurity Incident Response Lead

Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products.

Join CE&S and help us accelerate AI transformation for our customers and the world. Microsoft's Detection and Response Team (DART) is seeking a skilled and experienced Cybersecurity Lead Investigator to join the team in Singapore. DART is the first port of call for many customers during a security incident.

This pivotal, customer-facing role calls for a technically deep and agile investigator who can lead complex, high-impact incident response across on-premises and cloud environments and turn incomplete evidence into clear, defensible response decisions. You will lead the investigation, establish technical priorities and act as the primary technical point of contact for customers, including executive stakeholders. Working with threat hunters, reverse engineers, infrastructure engineers and incident coordinators, you will brin