RESPONSIBILITIES Lead development and maintenance of enterprise “gold” workstation and server images. Manage image lifecycle, version control, patching, and updates (OS, firmware, BIOS, drivers). Support Windows-based environments (primary) and Apple systems (limited use).
Ensure compatibility with Azure Virtual Desktop (AVD) and cloud services (e.g., M365). Perform functional testing within development and test environments prior to deployment. Maintain compliance with federal security standards (FISMA, NIST, DISA STIGs).
Support structured Change Control Board (CCB) processes. Provide Tier 3 support for workstation/server image and patch-related issues. Collaborate with security, asset management, EUC teams, and stakeholders to ensure seamless deployment and lifecycle support.
REQUIRED QUALIFICATIONS Bachelor’s degree required. Must be eligible for a Public Trust (NRC IT-1). 3–5 years of experience with workstation and server operating system imaging, development, and lifecycle management.
Strong working knowledge of Microsoft Endpoint Configuration Manager (MECM/SCCM), Microsoft Intune, and Microsoft Deployment Toolkit (MDT). Demonstrated experience managing the MECM/SCCM console, including deployment tracking, reporting, and systems administration. Hands-on experience developing, maintaining, and managing Windows 11 “gold” or “master” images within an MECM/SCCM environment.
Experience maintaining and managing an enterprise image library f