Site Reliability Engineer

Site Reliability Engineer (14:00–22:00 CET) Communications Service Providers (CSP) are the biggest, most important clients of AV

System. We build, test, launch and operate systems for our telco customers and make a living by keeping them relevant, reliable and remarkable. Our products (UMP, CEM, BSAP and DHCP) manage hundreds of millions of devices in 100+ large deployments worldwide, for operators like T-Mobile, Play and Vodafone, also through our cloud offering.

The SRE team runs them on Kubernetes in GCP and AWS, on bare metal and VMs in operators' data centres, and in air-gapped on-prem environments. Every operator brings its own customizations, and years of per-operator projects left debt in our tooling, processes and infrastructure. You'll spend part of your time untangling and simplifying it, which takes discipline.

Running the commands was never the hard part of this job. Deciding which ones to run was, and owning the result: whether a change is safe on an operator's network, what to fix first when two customers call at once, and when a workaround can wait until morning. We are looking for an engineer who takes those decisions and carries them, with whatever tools write the scripts this year.

Your hours This role works a fixed afternoon schedule: 14:00–22:00 CET, Monday to Friday, so our operators in the US and Latin America have an SRE inside their working day, and planned work that fits these hours goes to you, whichever time zone the operator is in. Those hours are