Job Summary We are seeking a skilled and service-oriented IT Technician with proven experience in the hospitality industry. The successful candidate will be responsible for supporting hotel IT infrastructure, property management systems, point-of-sale systems, and back-office technologies. Strong experience with Microsoft Windows Server environments (2008–2022), Active Directory, networking, and hospitality platforms such as Symphony POS and Opera PMS is essential.
This role requires excellent troubleshooting skills, attention to detail, and the ability to provide responsive support in a fast-paced hospitality environment. --- Key
Infrastructure & Server Administration · Install, configure, and maintain Windows Server environments (2008, 2012, 2016, 2019, 2022) · Manage and administer Active Directory (users, groups, GPOs, permissions) · Configure and maintain DHCP and DNS services · Perform server patching, updates, backups, and system monitoring · Support virtualization platforms (e.g., Hyper-V or V
Mware) where applicable Networking · Maintain LAN/WAN infrastructure, switches, routers, firewalls, and Wi-Fi networks · Configure VLANs and troubleshoot connectivity issues · Monitor network performance and resolve outages promptly · Ensure secure remote access solutions are operational Hospitality Systems Support · Provide technical support and administration for Symphony POS · Support and maintain Oracle Hospitality OPERA PMS · Troubleshoot front desk, restaur