We are looking for a professional with Design and Manufacturing experience, supporting a broad range of technologies in large-scale environments. You will work closely with medium and large strategic customers worldwide to enhance their adoption of […] solutions. You will join the Technical Adoption team within the Customer Success Management group.
You will join a culture that values professional development, supports growth and rewards high performance.
Responsibilities:
- Deliver product, and workflow coaching sessions that help strategic customers adopt […] solutions and activate key workflows
- Conduct coaching discovery calls to understand customer workflows, adoption barriers, learning needs, and desired outcomes
- Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using […] technology
- Develop, update, and maintain enablement content, learning resources, and digital assets that support coaching delivery and address specific customer workflow challenges, in line with […] quality standards
- Lead live coaching and scalable group enablement sessions (1:many) for end users, including workflow-specific guidance and best-practice sharing
Minimum Qualifications
- Advanced knowledge of Design and Manufacturing industry needs and workflows
- Bachelor's degree or equivalent experience in Mechanical Engineering or similar
- Expert knowledge of […] Inv