IT Technical Support Administrator

Description IT Technical Support Administrator Location: Johannesburg (In Office) About the Role Our client is seeking a hands-on IT Technical Support Administrator to join a growing business, supporting its IT infrastructure, systems and users across Southern Africa. This is a newly created position where you will work closely with the Group IT Manager, providing first- and second-line technical support, maintaining IT systems and infrastructure, and assisting with cybersecurity, networking and business applications. This opportunity is ideal for someone looking to develop their technical skills, take on greater responsibility and grow into a future IT leadership role.

Key

Provide first- and second-line IT support, troubleshooting hardware, software, network and connectivity issues. Administer Microsoft 365, Windows, Active Directory and Azure environments. Maintain and support desktops, laptops, printers, networking equipment and other IT infrastructure.

Monitor and troubleshoot LAN, WAN, Wi-Fi, VPN and internet connectivity, including Cisco systems. Support business applications, ERP systems, accounting software and other cloud-based platforms. Assist with cybersecurity, endpoint protection, access controls, backups and disaster recovery.

Manage IT assets, documentation, software licences and vendor relationships. Assist with IT projects, system upgrades, hardware rollouts and continuous improvement initiatives. Minimum

Matric (Grade 12). Rele