Associate Manager - IT Business Systems

Reporting to Associate Senior Manager - IT Business Systems, the incumbent is responsible for managing and enhancing business systems, coordinating system implementations and vendor activities, providing technical and operational support, identifying opportunities for AI, automation and emerging technologies.

Support the full project lifecycle for HR business systems and enterprise applications independently, including initiation, requirements gathering, scope definition, solution design, procurement, implementation, testing, deployment, data conversion, project closure and post-implementation support; Lead the implementation and integration of AI-enabled business systems and solutions, including requirements gathering, vendor evaluation, proof-of-concept development, user acceptance testing, deployment, and post-implementation performance monitoring; Manage vendors and external consultants on system design, implementation, integration, support, issue resolution, deliverables, knowledge transfer, RFQs, RFPs, technical specifications, and vendor evaluations; Lead, supervise, mentor and coach junior staff to ensure effective performance and professional development; and Perform other duties, special projects, and strategic initiatives as assigned, contributing to the achievement of departmental and organizational objectives.

Degree holder in Information Technology, Computer Science, Information Systems, Data Science, Artificial Intelligence or rela