Associate Director - AI Product Lead - Growth and Retention

Global Sales & Services Operations (GSSO) is the team that helps shape Gartner's mission-critical sales and services priorities and works with sales and services leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales and services teams, which drive approximately $5.3B in Contract Value (CV). You will partner with business leaders across Gartner to support global sales and services teams comprised of nearly 9,000 associates who sell to and service every major function across the enterprise About this role We are seeking a business-facing AI Product Leader to lead the design and delivery of AI-enabled products that transform enterprise sales processes.

This role will provide dedicated product ownership for Sales Assistant, Enterprise Assistant, and related AI-enabled sales workflows.

partners closely with Sales, Sales Operations, Data Science, UX, Architecture, Salesforce, Engineering, Legal, Information Security, and Change Management to translate business needs into scalable, secure, and measurable products. The successful candidate will combine enterprise sales-process expertise, product management discipline, technical fluency, and a practical understanding of AI and agentic workflows. This is an opportunity to shape how AI supports the future of enterprise selling.

You will assess existing sales processes, identify opportunities for simplification and transfor