← Alle StellenField Support Engineer
SeniorremoteUS, USvor 1 Wo.
Details
- Erfahrung
- ab 5 Jahren
- Methoden
- GitOps
Bewerben
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Accountabilities
- Serve as the primary onsite technical expert for Red Hat OpenShift and Kubernetes platforms within customer environments.
- Manage cluster operations, including upgrades, patching, lifecycle management, performance monitoring, maintenance, and troubleshooting.
- Support OpenShift Virtualization (KubeVirt) environments running both virtual machines and containerized workloads.
- Troubleshoot enterprise infrastructure across Linux servers, storage platforms, virtualization technologies, and networking systems.
- Conduct root-cause analyses of complex technical incidents and coordinate resolution with internal engineering teams and external technology partners.
- Deploy, configure, and support solutions using Red Hat Advanced Cluster Management (ACM), GitOps methodologies, and ArgoCD.
- Support datacenter deployments, hardware integration, platform testing, validation, and operational readiness activities.
- Maintain infrastructure reliability, security compliance, technical documentation, and standardized support procedures.
- Provide technical guidance to customers, recommend operational best practices, and help optimize infrastructure performance.
- Work independently to diagnose and resolve technical challenges while serving as a senior technical authority within customer environments.
- Support customer activities, training sessions, and periodic corporate meetings, with limited travel as required.
- Requirements At least 5 years of experience in enterpri
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