OCD SOC - L2 Network Security Engineer

About us Join us at […] Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate.

With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

Support and Operate Security Services and offers provided to a vast number of Customers worldwide to secure high quality levels and almost 100% service availability. Act as Second level of support and deliver different security services management aspects: incident, change, release, capacity, and vulnerability management. Resolve service problems by performing root cause analysis and designing action plans for unknown errors reported through: Problem Management Dashboard, Monitoring Alarms, Proactive Trouble Tickets, Incidents, or authorized signed emails.

Monitor & validate alarms coming from intrusion sensors and identify real and false alarms. Qualify and solve incidents by analyzing application-level traffic, tracking and investigating intrusions through manual event correlation. Escalate technically major security events & incidents to security senior engineers to empower it with better tech