Resident Network Engineer – Service Provider Routing – freelance – remote – Dall

We are committed to building an inclusive workplace and encourage applications from all qualified candidates.

Comgent is seeking a Resident Network Engineer to support service-provider production networks. You will combine hands-on Junos troubleshooting with design validation, network health reviews and operational guidance. Working closely with customer teams, you will develop a practical understanding of the network and the processes used to keep services available.

• Location: Dallas, Texas, USA
• Engagement: freelance / contract
• Work arrangement: Remote
• Schedule: 40 hours per week

• Investigate network and equipment faults, raise vendor technical support cases and track pre-production and production issues through to resolution.
• Run information-gathering and technology workshops to understand network designs, explain incidents and discuss proposed solutions.
• Assess network health and advise on platform configurations, software features and operational best practices.
• Develop operating procedures, configuration standards, fault-diagnosis guidance and implementation plans that support reliable production services.
• Produce regular written reports covering design work, equipment and network problems, case progress and workarounds.
• Train customer design, implementation and support personnel, and share lessons with engineering colleagues to reduce the risks of major upgrades and network changes.

Relevant experience: 6–10 years o