Policy Processing Assistant

Tokio Marine HCC – Surety Group, a member of the Tokio Marine Group of Companies, has an opportunity for a Policy Processing Assistant at our Los Angeles office. Do you have an eye for detail and accuracy? Are you swift with mathematical calculations?

Do you thrive in an environment of high-volume teamwork? We are looking for an individual who is efficient, accurate and detail-oriented and who enjoys the trusted responsibility of processing official documents. Key

This position will be responsible for: Accurately entering surety court bond information into databases Creating and organizing electronic files and documents Processing premium adjustments for surety court bonds depending upon various factors Performance Objectives and Timeline During the first 30 days: Learn about surety court bonds. Enter data and documents in our file management systems Salesforce and Box.com. Become familiar with Peoplesoft.

Assist with mail. During the first 3 months: Understand and process court bond adjustment and closure requests. Prepare invoices in collaboration with the Accounts Receivable team.

During the first 6 months and beyond: Accurately and efficiently process up to 300 court bonds and up to 300 adjustments/closures per month. Experience & Education

Experience with data entry, file organization Success characteristics: Customer service mindset – eager to help, regardless of the task Quick to understand processes and procedures High attention to deta