Senior AI Software Engineer

Meet the Team Cisco's Webex Engineering Group is redefining the future of collaboration. We're building a world where people connect effortlessly to enjoy modern, uncompromised collaboration across every room, desk, pocket, and application. Our technology powers industry-leading products like Slido, Webex Meetings, Webex Calling, and Webex Contact Center.

As a member of our team, your work will ensure every user gets a truly immersive experience regardless of device or location, empowering the hybrid working patterns of the future. Your Impact As a Software Engineer, you will design and implement AI-driven features and autonomous agents within the Partner Hub. You will bridge the gap between AI Frameworks, complex AI models, and practical, scalable production systems.

Your work will directly empower our partners by automating complex workflows, providing predictive insights, and creating a more intuitive, conversational platform experience. You will act as a technical subject matter expert, mentoring junior team members on AI best practices and ensuring our systems are robust, secure, and highly performant. Key

Design and develop autonomous agents and AI-driven workflows that integrate seamlessly into the Partner Hub ecosystem. Implement scalable solutions using Large Language Models (LLMs), vector databases, and agentic frameworks (e.g., LangChain, or similar). Establish standards for model evaluation, prompt engineering, and agentic reliability.

Provide hig