Program Manager

Description The Consumer Regional Banking (CRB) Program Manager provides leadership and has overall responsibility for planning, directing, and coordinating activities pertaining to technology and business unit programs and projects.

combines strong program management discipline with change leadership to ensure initiatives are not only delivered successfully, but that impacted stakeholders and business areas are prepared to adopt and sustain the change. The Program Manager partners across business, technology, risk, operations, product, and other functions to establish clear outcomes, align stakeholders, manage delivery, assess business impacts, and drive organizational readiness and adoption. Duties and

Coordinates and monitors the scheduling, pricing, and technical performance of programs. Ensures projects are completed on time and within budget and that IT governance is followed. Acts as advisor to program team regarding projects, tasks, and operations , including change impacts, risks, priorities, and business readiness.

Works with business segment manager(s) and program/project sponsors to establish the project scope, deliverables, budget and schedule, business outcomes, success measures, and stakeholder expectations. Integrates change management into program planning and execution, ensuring business readiness and adoption activities are considered alongside technical and operational delivery. Assesses stakeholder and business impacts from chan