Network Engineer (WAN)

[…], part of the Engineering Group, is a technology and business consulting company founded in 2013. We help organisations in financial services and other industries turn complex requirements into reliable, end-to-end solutions, drawing on expertise in software engineering, cloud and infrastructure, data, and quality assurance. Location: Remote Availability for 24/7 on-call, including nights, weekends and public holidays.

You will own the operations of our WAN product (Cisco ASR/ISR, Cisco Catalyst) in a regulated banking environment.

covers the full lifecycle, from Entry into Service to decommissioning, and combines hands-on engineering with coaching near-shore team members.

Configure, operate and troubleshoot Cisco ASR/ISR routers, including BGP, OSPF and MPLS. Troubleshoot WAN outages, latency and QoS issues; resolve 2nd/3rd-level incidents and drive root cause analysis. Coordinate circuit provisioning, carrier handoffs and new site rollouts.

Take part in the 24/7 on-call rotation and support the Lead Network Engineer during Major Incidents. Plan and execute changes, IOS-XE firmware upgrades and maintenance in night and weekend windows; join the weekly CAB. Manage licences (Cisco Smart Licensing) and the asset lifecycle, and keep the CMDB up to date.

Tune CheckMK monitoring, track availability and capacity KPIs, and investigate Splunk log alerts. Run vulnerability management (CVE tracking, patching) and support audits an