AWS Cloud & Systems Engineer (L2)

Job Summary We are seeking an AWS Cloud & Systems Engineer to provide second-level infrastructure support and administration across AWS, Windows, and Linux environments in a managed services setting.

Administer and maintain AWS EC2 instances and cloud infrastructure to ensure reliable service delivery Perform Windows and Linux server administration, troubleshooting issues to maintain system stability Execute operating system patching and security hardening to protect infrastructure integrity Manage AWS IAM and access controls to enforce security policies and operational compliance Support backup, recovery, and restoration operations to safeguard data availability and integrity Monitor infrastructure health, availability, and performance to proactively identify and resolve issues Investigate and resolve infrastructure incidents and service requests to minimize downtime Execute approved infrastructure changes following change management procedures to maintain system stability Troubleshoot operational issues across AWS, Windows, and Linux platforms to ensure continuous service Maintain technical documentation, operational procedures, and incident records for knowledge sharing and compliance Required competencies and certifications Minimum 4 years of relevant experience in infrastructure operations Minimum 3 years of hands-on experience with AWS and Windows/Linux infrastructure operations Proven expertise in AWS EC2 administration Strong knowledge of Windows Serv