Job Title: Senior Product Manager Industry: Information Technology / Enterprise Software / IT Service Management (ITSM) Location: Washington, DC; Client Site Job Status: Full-Time Summary: Our client is seeking a Senior Product Manager to lead the vision, strategy, and execution of an enterprise workflow management platform supporting mission-critical operations. The successful candidate will manage the product lifecycle from strategy through implementation, collaborating with business stakeholders, technical teams, and security partners to deliver scalable, user-centered workflow solutions. This role will drive Agile product development, prioritize initiatives based on business value, and continuously improve platform capabilities and user experience.
Key
Define and manage the product vision, strategy, roadmap, and lifecycle for enterprise workflow management platforms. Gather, analyze, and document business, functional, and technical requirements from stakeholders. Translate business requirements into product specifications, user stories, acceptance criteria, and prioritized product backlogs.
Partner with business, IT, security, compliance, and operations teams to develop and deliver IT Service Management (ITSM) workflows and platform capabilities. Conduct user research, workflow analysis, journey mapping, and product discovery to identify business needs and improve user experience. Prioritize product features and enhancements based on business objectives,