Business Intelligence Analyst

About LJI Loyalty Juggernaut (LJI) is a leading B2B SaaS company redefining how enterprises drivecustomer engagement and loyalty. Our flagship platform, GRAVTY®, enables globalbrands to turn loyalty programs into measurable, revenue-generating growth engines. Built as an AI-first, next-generation solution, GRAVTY® helps organizations deliverpersonalized, real-time experiences at scale, increasing customer lifetime value anddeepening brand relationships.

Headquartered in Palo Alto, California, LJI partners withenterprises across 16 major industries, including airlines, retail, hospitality, financialservices and telecommunications. Our Global Impact: 400+ Million members connected through our platform. 100+ Global Brands trust us to drive loyalty and brand devotion.

3-Time Winner of “Best Technology Innovation in Loyalty”. Global recognitions for Excellence in Loyalty Management under numerous categories. Recognized as a ‘Strong performer’ in The Forrester Wave™ Loyalty Platforms, Q4 2025.

Explore more about us at [link] . About the Role We are looking for a Business Intelligence Analyst to join our growing BI team at Loyalty Juggernaut (LJI). If you enjoy working with data, building dashboards, identifying trends, and translating business requirements into actionable insights, this could be a great opportunity.

What You'll Do Develop and maintain BI dashboards and reports to track business and operational performance. Analyse hospitality metrics such as occupancy rates, Av