Business Analyst / Project Manager

We are recruiting on behalf of our client for a Business Analyst / Project Manager. Our client is a UK-based consultancy that works with small business owners to map, measure, and improve how their businesses operate. This role sits at the centre of every client engagement — managing projects through a structured five-stage methodology whilst maintaining the day-to-day client relationship from first conversation through to ongoing support.

The successful candidate will split their time between project management and hands-on business analysis, running process-mapping workshops with business owners and ensuring that nothing falls through the cracks across multiple concurrent engagements. This is a fully remote position requiring alignment with UK business hours (GMT/BST).

• Manage multiple client projects simultaneously, tracking the status of each engagement and identifying what is progressing, what is blocked, and what needs immediate attention
• Own the client relationship day to day — serve as the primary point of contact, communicate progress clearly and honestly, and set realistic expectations on timing and effort
• Build and maintain detailed project plans and Gantt charts, keeping them accurate as scope, priorities, and deadlines evolve
• Facilitate workshops and one-to-one sessions with business owners to map end-to-end business processes, producing activity diagrams and flow charts in Miro using standar