Conduct thorough analysis of existing operations and undertake the new ERP solution development life cycle, including user requirements study, system analysis & design, configuration, testing (UAT), user training, data migration, and post-implementation support. Provide support in software, system, and ERP application troubleshooting. Provide technical expertise and recommendations in assessing new IT projects, ERP implementation initiatives, and system integration to support and enhance existing legacy systems.
Provides assistance and advice to business users in the effective use of applications, ERP modules, and information technology. Work closely with ERP and software vendors to solve application issues and monitor system stability. Create technical procedures and documentation for the applications systems including operations, user guide, functional specification, and ERP standard operating procedures (SOP).
IT asset control and on-site support. Handle other ad hoc tasks as required. Job
Degree holder in Information Technology, Computer Science or related disciplines Minimum 5 years' experience in system implementation and project management (with experience in retail industry is a plus) Technical experience with systems development and databases design, in particular with Microsoft .NET, C#, ASP, MS SQL Server, Oracle PL/SQL Stored Procedure, and Crystal Report. Experience in retail POS, ERP and e-commerce systems will be an advantage