Elite Network Engineer

Summary The Elite Network Engineer is responsible for designing, deploying, managing, and troubleshooting complex network infrastructures across a diverse portfolio of business clients. The position requires multi-tenant engineering expertise, rapid problem-solving skills across varied environments, and exceptional client-facing communication. The Elite Network Engineer serves as a technical escalation point, drive network architecture projects, and ensure high availability and security for our client base.

Essential Duties and

• Designs, configures, and deploy sscalable LAN, WAN, WLAN, and cloud-network architectures tailored to individual client needs. · Supports, monitors, and optimizes diverse client networks across various vendor ecosystems (Cisco, Meraki, Fortinet, Aruba, Palo Alto, etc.). · Acts as a Tier 2/3 technical escalation point for complex network outages, routing issues, performance bottlenecks, and security events. · Utilizes RMM (Remote Monitoring and Management), PSA (Professional Services Automation), and network documentation tools to maintain visibility, track SLAs, and automate routine operational tasks. · Conducts network discovery assessments for prospective and new MSP clients, documents existing topologies, identify security/operational risks, and creates remediation roadmaps. · Communicates technical concepts clearly to technical and non-technical client stakeholders. Interfaces with ISPs and hardware vendors to resolve service iss