L2 System Administrator | Windows, VMware & Cloud Operations

About […] […] is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions.

As a well-funded early-stage startup, […] offers a dynamic environment with strong customer and partner networks. Position summary: We are looking for a skilled L2 System Administrator to support Windows Server, V

Mware virtualization and cloud infrastructure across Azure/AWS environments.

is responsible for incident resolution, routine administration, patching, monitoring, performance troubleshooting, security remediation and infrastructure lifecycle activities. The administrator will work closely with L1 operations, L3 Senior team and cross-functional teams to maintain infrastructure availability, meet SLAs and ensure consistent 24x7 service delivery. Key

Windows Server Operations Provide L2 support for Windows Server incidents, alerts and service requests. Administer and troubleshoot Windows Server 2016/2019/2022 environments. Execute approved OS patching, reboot activities and post-patching validation.

Troubleshoot Active Directory, Group Policy, DNS, DHCP, services, event logs and performance issues. Support service accounts, certificates, IIS services and standard OS-