Team description: Every new product, market and payment method we launch needs fraud monitoring, transaction controls, chargeback processes and trained teams in place before it goes live, and you'll be the person who makes sure that happens. You'll report to the Head of Risk and Fraud and act as the main link between Risk and Fraud Operations and Product, Engineering, Compliance, Legal, Customer Support, data analytics and external partners such as acquirers and payment schemes. It's a role with real ownership, from managing the full project portfolio to shaping how the team scales through automation, while working on launches like new payment methods in Italy and our expansion into New Zealand.
Take a look inside our office: Sofia
Project delivery across risk and operations teams: You have led cross-functional projects involving Fraud Operations, Risk, Product, Engineering, Compliance, and external partners such as card schemes, processors, and vendors. You plan milestones, track dependencies, and escalate blockers early. Acquiring and fraud domain knowledge: You understand merchant onboarding and monitoring, transaction fraud, chargebacks and disputes, and the card scheme and PSP rules that shape them.
Experience in acquiring, payments, or fintech is strongly preferred.
to implementation: You translate fraud strategy and regulatory needs into clear implementation plans, such as new monitoring rules, scoring model changes, or case-management work