IT Support Engineer

XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America. At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs.

If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you. We are a certified Great Place to Work company. We are looking for an IT Support Specialist with a passion for delivering exceptional technical service and solving complex hardware and software puzzles.

In this role, you will work closely with the System Administration team and the Network Administration team to maintain, troubleshoot, and optimize our internal digital workspace.

Provide first and second line of IT support to team members, including troubleshooting hardware and software issues, resolving network connectivity problems, and assisting with computers, printers, telephones and other IT devices setup and configuration. Provide, install, maintain, and troubleshoot hardware and software for existing team members and new hires, ensuring seamless onboarding and offboarding experiences. Manage and document IT and support requests, coordinate with