Procurement Centre of Excellence Assistant Manager - Digital Transformation

Reports to: Procurement Centre of Excellence (PCOE) Manager – Digital Transformation

Take day-to-day ownership of procurement digital operations while supporting the Procurement Centre of Excellence (PCOE) Manager in delivering technology, data, automation and artificial intelligence (AI) initiatives. You’ll coordinate platform support, maintenance and enhancements, helping colleagues use digital tools confidently and effectively.

Connect business needs with practical improvements through requirements gathering, testing, data preparation and stakeholder coordination. Where your skills and governance allow, you’ll also build low-code automations or AI agents. By making procurement processes simpler and information more reliable, you’ll see how your contribution supports the people behind Cathay’s purpose to move people forward in life.

Coordinate daily procurement platform operations and maintenance, prioritising issues, incidents and service requests, and managing user access and permissions in line with approved controls

Serve as a primary business contact for user enquiries, maintaining support guidance, frequently asked questions, release information and knowledge articles

Partner with vendors and Technology teams on configuration, troubleshooting, releases, patches, integrations and service restoration

Drive adoption through targeted communications, training, office hours