Head of Client Services

Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment.

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

As Head of Client Services, you’ll lead our global partner-facing teams, making sure every partner on the platform gets the right level of support to grow with us.

Our relationship management teams are organised into tier-based pods, providing varied levels of service to our partners. You’ll manage these teams and own the post-sales activities and processes, including retention, growth, operational support, and th